Press and hold the Volume Up key for 10-15 seconds. While still holding the key tap and release the Power button. The device will display the Motorola logo and then the Android in distress ( logo with Exclamation mark). Use the volume down key to scroll to Recovery, and press the volume up key to select.
Get help with your issues and problems in our Moto X forumsĪs mentioned, here are some useful guides to perform certain tasks on the Moto X – How to reset the device
Problem #5 – Freezing and randomly rebooting If the phone heats up unnecessarily, such as when the display is off, or you’re not doing anything that is processor intensive, it may be faulty hardware, and it’s best to pick up a replacement if possible.Then, you can uninstall apps that you’ve recently downloaded, or do a Factory Reset and start over. Make sure that all the apps are up to date, and you can also try clearing the app cache. Reboot the device in Safe Mode (see below on how to do so), and if the issue doesn’t occur then, an application is the culprit. This could be related to a specific app.If you have a protective case or cover for your Moto X, a potentially simple solution is to remove the case when you know that you’ll be doing something that may cause the phone to get warm, such as playing high-intensity games.To do so, go into Settings – Applications and then choose the app and disable auto sync. Kill all the background apps that you aren’t using, and make sure that the auto-sync feature of some apps is also turned off.Try turning on Wi-Fi and mobile network location, as well as Wi-Fi always scanning in the Wi-Fi Settings.
Go into Settings – Location Access check the settings.You can use this app to reset the GPS, and this might fix the problem.
Download the GPS Status and Toolbox app from the Google Play Store.
The information on how to update the firmware can be found from the device manufacturer.
You can find it by going into Settings – About Phone – Status – Wi-Fi MAC Address. You’ll then need to enter a MAC address for the phone.